Quality policy

A Quality Policy Burned Deep in our DNA

Because we have always believed that performance requires knowledge and perfect control of the product, we have been committed to a quality management system approach for all our activities since the end of the 1990s.

Specialists have obligations toward their clients in terms of skills, volumes and service. To meet those obligations, we give special care to our selection of suppliers, as well as to the safety and the quality of our products and the Customer satisfaction. 

For this reason our quality system hinges on two main strategic lines:

• formalizing and giving structure to our expertise by improving the reliability of our order picking, logistics and inventory management,
• standardizing interdepartmental communication channels in the interest of customer satisfaction, by identifying client/supplier/transporter requirements.

In terms of products, we ensure compliance with specifications, organoleptic quality (taste, color, texture), labeling conformity with current regulations (INCO, nutritional values, etc.) and packaging quality. We regularly supervise our suppliers' factories, especially during campaigns.

The traceability of goods is made reliable and secure thanks to our IT tools (ERP, WMS) from one end of the chain to the other. 

As far as food safety is concerned, in addition to complying with the standards and practices of the profession and the HACCP plan updated every year, we carry out regular random analyses on our goods.

FOOD SAFETY CULTURE

Food safety is at the heart of our company policy: to guarantee the distribution of safe and compliant products.

We are responsible for the safety, hygiene and regulatory compliance, specifications and expected uses of the foodstuffs we source, import and distribute.

Brousse Vergez's management is committed to ensuring that roles and responsibilities in terms of food safety are clearly communicated within each of the company's activities. They rely on the transversal nature of the Quality Department to inform, centralize, control and encourage the transmission of a shared food safety culture to all the company's players and stakeholders.

oUR CERTIFIED ACTIVITIES

The activities of Brousse Vergez S.A., Ambro Foods, Axe Fruit, Delieuze, Arguydal and Euro Partenaires are IFS BROKER certified. Just like those of Brousse GmbH in Germany.

The IFS Broker certificationtestifies to:

• the implementation of a quality management system,
• the responsibility of the company's management for the development of quality control systems,
• the reliability of the selected subcontractors,
• transparency of all company processes,
• traceability of all products.
  

The conformity of organic products within the companies Brousse Vergez S.A, BV Création and Axe Fruit with the official European regulations of organic agriculture is certified by Ecocert.

THE MAIN PRINCIPLES OF OUR POLICY

OUR MAIN MISSION:

To perpetuate direct-producer channels throughout the world in order to supply quality products that are safe and in line with their intended use.

To place particular emphasis on the selection of our suppliers and to build a long-lasting and responsible relationship with them (SUPPLIER AXIS), to put at the heart of our concerns the food safety and the quality of the raw materials that we market (PRODUCTS AXIS), with an irreproachable level of service to our customers (CUSTOMER AXIS).

THE MAIN LINES OF OUR GENERAL POLICY:

The three first ones embody the three dimensions of the trading profession:

• The product axis: guaranteeing the food safety, quality and traceability of the products that we supply by disseminating the concept of food safety to all employees, in every department, and by monitoring our quality objective through the follow-up of complaints.
• The customer axis: to be permanently listening to our customers to satisfy, improve, innovate, anticipate.
• The supplier axis: to privilege the "long term" approaches to build long-lasting and beneficial relationships.

The following aim to promote sustainable development, that is to say economically efficient, socially equitable and ecologically responsible:

• The economic axis: choosing growth and reinvesting the results generated to grow, innovate and perpetuate. Establish a culture of results and purpose, within a logic of responsibility.
• The social axis: placing people at the center of our operations with an agile organization, autonomy, well-being at work, an involved wage policy, training. Respecting the company's ethics and values in our internal and external interactions: honesty, integrity, respect for equality between men and women, non-discrimination.
• The environment axis: behave responsibly towards the environment in the exercise of our activity.

Our General Policy is disseminated to all employees because it colors each of our actions.